Payment & Shipping

Due to the bespoke nature of our components and global market fluctuations, all prices displayed in the configurator are estimates. Once you have submitted your configuration:

1. Our consultant will review your selection.
2. We will provide a final, binding quote based on the current market cost of components and your specific customizations.
3. You will receive a formal invoice for confirmation.

Each device (unit) you ordered undergoes a rigorous 48-hour burn-in and testing process before shipping to ensure consistent, reference-grade performance right out of the box

Point desired options of device to your specific sonic and aesthetic preferences. Customization options include:

• Circuit Architecture: Tailor the internal topology (e.g., Single-Ended vs. Push-Pull configurations).
• Premium Components: Choose your preferred capacitors, transformers, and internal wiring for ultimate sonic fine-tuning.
• Aesthetic Finishes: Select high-grade woods, metals, and chassis designs to match your listening room interior.
• Bespoke Features: Additional custom interfaces and technical upgrades available upon request.

As all our units are handcrafted to order, lead times are estimated. Because we prioritize sonic perfection and utilize specialized, non-mass-production processes across our facilities, the assembly time may vary based on current demand & brand.

• Demograf DACs & Tube Amplifiers ≈ 6 months
• Demograf Transistor Amplifiers ≈ 5 months
• Demograf PreAmplifiers & Phono's ≈ 4 months
• Demograf Loudspeakers ≈ 6-9 months
• Demograf Master Clocks & Streamers ≈ 2-4 onths
• Demograf Regeneratory Power Supply Units ≈ 1 month
• Other Demograf accessories ≈ 2 weeks - 1 month
• Perun Headphones ≈ 1 month
• Snorry Headphones ≈ 1 month
• Flatvox Headphones ≈ 2 weeks
• Filin Headphones ≈ 1 month
• Phenomenon Headphones ≈ 1 month
• Volga Ton Headphones ≈ 1 month
• Gerbera Sound devices ≈ 2 months
• Konstantin Audio devices ≈ 4 months
• Audioinstrument devices ≈ 2 months
• Sciber devices ≈ 1 month
• All Cables ≈ 2 weeks
• Other ≈ up to 2 months.

We appreciate your patience — great sound is worth waiting for.

For clients who require expedited production, we offer a Priority Assembly service. By selecting this option, your order is moved to the top of our production queue, ensuring it receives immediate, undivided attention from our senior engineers, master craftsmen, and dedicated supply chain team.
Note: The surcharge for Priority Assembly is approximately 80% of the total unit price, which covers premium expedited logistics for components, priority manufacturing rates for custom chassis and transformers, and dedicated overtime hours for our engineering team.

We offer secure and flexible payment options tailored for your convenience:

• Online Card Payment
• SWIFT
• PayPal
• USDT

Bespoke Financing: We offer flexible payment terms — 50% upfront upon order confirmation and the remaining 50% subject to individual agreement.

International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. Please check with your local customs office for specific rates.

We ship globally to ensure our high-end audio equipment reaches you, no matter where you are. Shipping is handled via reliable international courier services or national postal carriers.

Yes. 1 Year is the minimum guarantee for all of the devices.

Estimated delivery time depends on the destination. Our consultant will revert to you with all the information regarding to terms of delivery.

Once your item is dispatched from our Kazakhstan logistics hub, you will receive a tracking number via email to monitor your package in real-time.

The information provided on this website is for informational purposes only and does not constitute a public offer. Please contact our consultants to confirm current stock, pricing, and promotional terms.
We value your privacy. All your personal information and payment details are handled according to our secure data policy. We never share your data with third parties.

Get in touch with us via contact details